Available Courses

Cloudways Learning Academy offers a wide range of courses covering using the Cloudways Platform both on the UI and the backend, as well as various debugging approaches.

Platform Features

Deleted Server/Application Recovery.
CW PlatformOps Impersonation (Configuration and Workflow)
Feature: Digital Ocean Premium Server.
Feature: Cloudways Bot Protection for WordPress sites
Feature: Application Logs Monitoring
Feature: Enforce HTTPS Redirection, and Test SMTP
Feature: Block all access to SSH/SFTP
Feature: Bring your own custom SSL
Feature: Application Performance Monitoring
Feature: Application-level Backups
Feature: Choose application specific TLS versions on Cloudways Platform

Product Courses

Cloudways Platform – Security
Cloudways Platform – Workflows
Debugging Disk Space Issues
Cloudways Migration
Cloudways Backup Advanced (Workflow and Troubleshooting)
Basic Git Usage
Monitoring
Advanced Git Usage
How to handle Application Errors
SSL Basics
CW PlatformOps Impersonation (Configuration and Workflow)
DNS
Email
Backup and Restore
Debugging basic site-down issues
Understanding Crons
Cloudways Platform – Getting Started
Cloudways Platform – Performance
Cloudways Thunder Stack

Customer Service Delivery

Chat Flow Mastery: Elevating Customer Service through Expert Chat Etiquette
Mastering Out-of-Scope Queries:
What Makes Things Go Wrong With Customer
Customer Service Skills You Need to Develop
Chat Flow
How To Handle Angry Customers
Optimizing Customer Hold Experience:
Deadly Customer Service Phrases to Always Avoid
Empathize to Energize: Winning Customer Hearts
Understanding Service Mindset
Soft Skills for Customer Service